Paper vs Plastic?
Plastic Gift Cards have the
advantage!
Paper gift certificates can put
you at a disadvantage, because they allow unused
portions of the gift certificate value to be redeemed in
cash instead of your goods and services.
With plastic, magnetic-striped
gift cards, the entire gift amount must be redeemed for
your merchandise or services. Unused dollars remain
loaded on the card for future redemption. In fact,
small, unredeemed amounts that remain on the card are
known as "breakage"--and it's profit you can
keep!
Electronic Gift Cards are easy
to issue, redeem, track and reconcile. Using our
on-line reporting tools you can track all the
transaction detail including the breakage.
Gift cards are also "reloadable",
meaning you can reuse a card that has been fully
redeemed, or add more value to an activated card.
If merchandise purchased with a
gift card is returned, you can credit the dollars for
the returned item(s) back to the card, rather than refunding
cash. That means the gift cardholder is obligated to use
the refunded balance to make another purchase at your
establishment.
The gift card market - US
According to U.S. research by
Faulkner & Gray (see table below), the total gift
card marketplace has shown exponential growth while
paper continues to decline. The following graph
illustrates that not only is plastic replacing paper but
it has substantially grown the market too.

Source: Faulkner & Gray